It's important to ensure your website remains free of the problems that can occur as the website develops and as technology is improved. Our support service ensures that once we've completed your website, we can keep it in great working order.
What's included in the support service?
- Daily support for general enquiries, order queries and fraudulent transaction advice
- Full website test to ensure everything is in good working order
- Magento ecommerce system upgrades to ensure you remain up to date
- Browser layout testing to ensure your website works in old and new browsers
- Newer integration methods
- Uptime monitoring with instant alerts if the website goes down
- Spelling, punctuation and broken link tests
- Highly detailed security scan using Acunetix
- Changes to the terms of use, privacy policy and it security policies (if supplied)
