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Ecommerce facts

  • 42.6% of UK consumers buy something online at least once a week, and the average online spend per shopper is £71 per month
  • Over the past 11 years Britons have spent an estimated total of £300bn shopping on the internet
  • Global ecommerce sales should reach $1,4 trillion by 2015

Read more ecommerce facts

Payment gateways

Our ecommerce websites integrate with all national and international payment gateways, including Paypal, Worldpay and Sagepay.

A payment gateway is a service provided by a specialist company who authorise payments on your ecommerce website. Every ecommerce website uses a payment gateway which essentially does the same job as the 'chip & pin' machines in shops.

A payment gateway comes into effect once the customer places an order. The payment gateway automatically performs a number of checks to protect you and your bank from fraud, such as checking the payment card details are correct, and the account has the necessary funds available. This is done securely and behind the scenes to ensure your customer never leaves you website, which gives them added confidence in you.

Upon completing the checks the payment gateway will approve or decline the transaction, in much the same way as a 'chip & pin' machine.

Summary of the payment gateway process

  1. Your customer shops on your website and adds products to their basket
  2. When the customer is ready they visit the checkout and enter their payment card details
  3. The customer clicks 'place order' and their payment card details are sent securely to the payment gateway
  4. The payment gateway performs the necessary checks and provides feedback (approved or declined) to the website
  5. If approved the website thanks the customer for their order and logs it for you to manage
  6. If declined the website informs them why the payment was declined (e.g. lack of funds) and gives them the option to re-enter their card details

Is this safe & secure?

Yes. Every website uses a payment gateway service and these days the systems are incredibly secure. The problems you hear about in the news are due to companies storing payment card data on their systems, which subsequently get hacked into. Most ecommerce websites never see or store their customers payment card details, and we ensure the same is true for you. In doing so we can ensure you remain PCI compliant, which is a legal requirement.

What we provide

There are many different companies providing payment gateways and each comes with a range of options. If you don't already have a payment gateway service setup we will advise you on the most appropriate options.

Find out more about payment gateways

Visit some of the popular payment gateway providers

Get in touch

To talk to us about Payment gateways, or to arrange a consultation please complete the form on the top right, or call us on 01903 779056.

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